CALL: 1-800-332-9963

CALL: 1-800-332-9963

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Payment Options

It is our goal to make our site as easy as possible for shopping and check-out. 

We provide secure checkout using all major credit cards. 

We can provide routing information for payment by wire transfer

We also offer all public school districts, recognized hospitals, and Federal, State, County and City governments

the option of ordering with a purchase order either by faxing it to our office (616-247-0460) or by checking out 

in our website and entering a purchase order number in the space provided

If you have any questions or need to make special arrangements regarding payment,

please contact us at 1-800-332-9963 (1-616-247-1800)


Terms of Sale

It is our goal to make every transaction smooth and without issue.  

Sometimes, for a wide variety of reasons, problems can occur.

As a result, following are the basic terms and conditions that govern each sale.


1) Freight

Customer acceptance of delivery affirms that the product was received in good condition

Evidence of damage must be noted on the Bill of Lading before signing.  

Enrichment Medical must be notified within 48 hours of any damage claims regarding a shipment.

If an item is damaged in shipping, it will be repaired or replaced as quickly as possible.  

Damage in shipping does not cancel the original order or entitle the buyer to a full refund


2) Product Returns on Custom Made Items

All custom or "made to order" items are non-returnable and non-cancelable.

This includes any items that offer a selection of colors for vinyl or laminate surfaces

or products made to special sizes or in custom configurations.

Phlebotomy chairs and stands are never returnable if removed from the original packaging.

Oakworks products are non-cancelable once they have been released to production.

Non-custom items may be returned in 30 days with a restocking fee

and payment of all freight charges


3) Venue for Disputes

For all transactions between buyers and Enrichment Medical, either online or by phone,

it shall be understood and agreed by both Buyer and Seller that these transactions shall have

originated within the State of Michigan and that any and all disputes that may arise

out of any such transaction shall be litigated within the court system located in

the City of Grand Rapids, and Kent County, in the State of Michigan


4) Taxes on the Sale

States and local governments all have the ability to collect taxes on many sales.

It is not possible for us to collect taxes that may be due for 50 states

and thousands of local government entities.

Each purchaser, without exception, accepts the total responsibility for payment of

any and all taxes that may be due on any orders placed with Enrichment Medical.


5) Customer Information

The private information of our customers is never sold or disclosed

other than as needed for shipping. E-mail addresses are private

but may be used by Enrichment Medical for direct marketing purposes





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